planeshift.it PlaneShift.it is an open source 3D fantasy MMORPG available free via BitTorrent downloads.
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There are multiple ways that you can get support for PlaneShift, the major one is through our community and participant base. But we also have petitions in sport and a bug tracker where you can post the bug you find, and a means to talk to the developers. Pick the method you think is more suitable from those below.
Technical Help Forums
This is the ideal place to start.
There are two discussion sections dedicated to any issues you might experience related to the sport: before you step into the world, and later. There you can discuss your problem with other players, locate potential workarounds, or find that maybe it wasn’t a bug in any respect. Please make certain to follow the posting guidelines, and try to search previously created threads prior to making your own – your problem might have already been addressed.
You can type /request on your chatbox followed with a brief explanation of the issue.
Or you could open the Petitions window via your top menu bar, and click on “New”, typing your text there to appeal for assistance.
When submitting a request to the Game Masters, please make sure to include all pertinent details. Who? What? When? Where? Why? How? Try to explain what occurred in reproducible measures so that we can investigate and try to reproduce the situation. By way of instance if you’re experiencing issues with a pursuit, include the pursuit name in addition to the NPC or item that’s giving you trouble. For NPCs, please make sure to spell the title correctly and mention where they may be found. You may use the control /pos to receive your exact coordinates on the planet.
A bug isn’t officially “known” until it’s submitted on BugTracker. Individuals who wish to donate to the sport are highly encouraged to search for bugs and place them there. But that being said, it shouldn’t be your first stop. Use the advanced search page to search for preexisting bugs before posting. Unreproducible bugs, bugs without enough information (which only you appear to get), and bugs which have a known fix is going to be closed promptly. If we can not use the report to resolve the issue, it’s not a helpful contribution. Please help us keep down the mess.
Article ALL the information you can get. Including measures to recreate, screenshots, dumps, and backtraces in case you can get them.
Assessing the CVS history before posting to see if it is already fixed, is often advisable.
Really large bugs should be reported to a programmer on Chat !
Please do not presume a bug is “known”. Playing the game on the test server does us no good if nobody reports the bugs!
Please don’t post something to the effect of “it does not work” or “the server is down”. BugTracker isn’t a place to get tech help, nor can it be a location to report temporary troubles. Use the forums for these issues.
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